Support

Help with our games — bugs, refunds, platforms, and how to reach us.

Write to us

Tell us the game and the platform you're on, and we'll get back to you.

Playing our games

Where can I buy your games?

Every game has its own page listing the stores it’s on — see them all. We don’t sell anything on this site; each link takes you to the storefront that handles the purchase.

Something’s broken, or my progress is gone.

Email us and we’ll help. It saves a round trip if you can include:

  • which game, and which platform you’re playing on
  • what happened, and what you expected instead
  • anything you did just before it went wrong

Can I get a refund?

Refunds are handled by whoever sold you the game, not by us — we never take payment on this site. Steam, Nintendo, PlayStation, Xbox, Apple and Google each run their own policy, with their own time limits, and the request has to go through the store you bought from.

About the studio

Who makes these games?

BUCK Games is part of Residence and works closely with BUCK. We often work with Antfood on sound and music.

Do you have a Discord?

Yes — join us on Discord. It’s the fastest way to reach other players and to hear about what we’re working on.

Any plans for physical editions?

Nothing to announce. Soundtracks and merch are linked from the merch section — those are sold and shipped by other people, so anything about an order goes to the shop you bought from.

Can I stream or make videos of your games?

Yes. We’re happy for people to stream our games and make videos of them, soundtracks included.

Getting in touch

How do I contact you?

For a game that’s broken or behaving oddly, write to support@buck.co. For press and media, press@buck.co — each game page also has a press kit. Anything else, including work you’d like us to do, goes to info@buckgames.co; see Get in touch. To ask about joining us, see Jobs.

How do I unsubscribe from the mailing list?

Every email we send has an unsubscribe link at the bottom, and it takes effect immediately. You can also write to us and we’ll take you off it.

What do you do with my data?

As little as possible. This site sets no cookies and loads nothing from third-party servers; the only thing it collects is your email address, and only if you ask to hear from us. Our games send crash reports when something goes wrong, and collect data about how they’re played and what system you’re on — never your name or your email address. Both can be switched off together in the game’s settings. Our privacy policy has the detail.

Questions about a particular game

Let's! Revolution!

Do I need to save manually?
No. The game auto-saves as you play.
What controls are supported on PC?
It can be played with just a mouse, or with most PC-compatible gamepads.
What's new in the latest update?
The version history on Steam lists what has changed.

Stay in the loop

News about our games, once in a while. No spam, unsubscribe any time.